Privacy and Data Protection

At Verkehrsclub Deutschland e.V. (VCD) we take the privacy of our website visitors very seriously and we are committed to protecting your privacy online. As a non-profit organisation we have to respect the German Data Protection Act as well as the Telemedia Act (TMG).


What information do we collect?

We collect two kinds of information about our users:  

1. non-personal information such as IP address (the location of the computer on the internet), pages accessed and files downloaded. This helps us to determine how many individuals use our sites, how many people visit on a regular basis, which pages are most popular, and which pages are least popular. This information doesn't tell us anything about who you are or where you live, it simply allows us to monitor and improve our service.  

2. personal information such as name, postal address, telephone number, e-mail address, date of birth (where appropriate), card or bank details etc. We collect this information only in connection with specific activities, such as registration or membership requests, product purchases, feedback, donations, competition entries etc. The information is either needed to fulfil your request or to enable us to provide you with a more personalised service by analysing or reviewing the information that you provide to ensure that we give you access to or send you the information that you are interested in. You don't have to disclose any of this information to browse our sites. However, if you do choose to withhold requested information, we may not be able to provide you with certain services.

How is the information used?

Any personal data relating to you will be used and recorded by us in accordance with current data protection legislation and this Privacy Policy. We will use the information you provide to fulfil your requests, donations, competition entries, participation in campaigns and provision of information.

We may disclose aggregate statistics about our site visitors, but these statistics will include no personally identifying information. What we track is:

• Browser type
• Operating system
• Referrer URL 
• Hostname of the computer (IP address)
• Time of server request

We will not use or transfer this data to any third parties.

Use of cookies

In simple terms a cookie is a small piece of information sent from our website to your computer to help us to identify you quickly. If you prefer not to accept a cookie, you can navigate around our sites like a normal user. Any information gathered by the use of cookies is compiled on an aggregate, anonymous basis. 

Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Most web browsers automatically accept cookies, but if you prefer, you should be able to change your browser to prevent that. You should read the information that came with your browser software to see how you can set up your browser to notify you when you receive a cookie, this should then give you the opportunity to decide whether to accept it. However, you may not be able to take full advantage of a website if you do so. Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web.


Our sites contain links to other sites. We cannot be responsible for the privacy policies and practices of other websites even if you access them using links from our websites and recommend that you check the policy of each site you visit.

In addition, if you linked to our websites from a third party website, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions. 


We place great importance on the security of all personally identifiable information associated with our supporters, customers and users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal data under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information. We use secure server software (SSL) to encrypt financial information you input before it is sent to us, and our database is hosted in a secure data centre. Whilst we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.

Newsletter and Online Services

The »Clean Air« team provides a Newsletter via e-mail as a free, publicly accessible information service. The Newsletter and the information it contains shall be additionally subject to the stipulations on the »Clean Air« Imprint page, which include a disclaimer/exclusion of liability, unless the Terms of use specified here differ from those stipulations. In case of doubt the Terms of use shall take precedence.

Registration and processing

You register for the Newsletter by e-mail using the double opt-in procedure. First, you register to enrol for this service, stating your e-mail address. You will then receive an automated e-mail reply containing a temporary password. Second, you enter this password to confirm your registration for the Newsletter service. Only then will your account be activated. This procedure ensures that no one can accidentally or illicitly use someone else’s e-mail account to register for the Newsletter. Your subscription to the Newsletter begins when you send off your registration.

Data collection using etracker

The Verkehrsclub Deutschland e.V. has appointed etracker GmbH ( to collect and analyse log data from the »Clean Air« website for use in optimisation. These data can be used to aggregate a usage profile by means of a pseudonym. Cookies may be used for this purpose. The data collected by the etracker technology will not be used to determine the personal identity of a website visitor and will not be compiled with personal data relating to the person referred to by the pseudonym. 


We hereby refer explicitly to the relevant conditions contained in our disclaimer/exclusion of liability, which is included on the Imprint page.